CX Design Course
This course equips you with essential skills to design intuitive and effective customer experiences for digital savings products, focusing on research, mapping, and validation techniques to drive user engagement and business success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research methods, persona overviews, and journey mapping for onboarding, support, and engagement. Develop strong value propositions, set UX principles, design detailed flows and microcopy, and establish metrics to validate, improve, and confidently deliver better experiences.
Elevify advantages
Develop skills
- CX personas and needs: transform goals and pains into clear, design-ready user profiles.
- Problem framing: write sharp value propositions that match user needs with business results.
- Metrics and validation: set KPIs and conduct quick tests to confirm CX results swiftly.
- Journey mapping: design complete savings flows across app, email, and support.
- Interaction flows: create clear paths and microcopy for setting and managing goals.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course