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CX Design Course

CX Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research methods, persona overviews, and journey mapping for onboarding, support, and engagement. Develop strong value propositions, set UX principles, design detailed flows and microcopy, and establish metrics to validate, improve, and confidently deliver better experiences.

Elevify advantages

Develop skills

  • CX personas and needs: transform goals and pains into clear, design-ready user profiles.
  • Problem framing: write sharp value propositions that match user needs with business results.
  • Metrics and validation: set KPIs and conduct quick tests to confirm CX results swiftly.
  • Journey mapping: design complete savings flows across app, email, and support.
  • Interaction flows: create clear paths and microcopy for setting and managing goals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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