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CSAT Course
Improve your product design skills with our CSAT Course, designed for professionals who want to be good at understanding how happy customers are. You'll learn plans that work, make sure they match what your company wants to achieve, and create real plans to make things better. You'll also learn to look at information, find out what's happening, and compare your work with other companies in the tech business. You'll get better at talking about what you find and what you suggest to do. This course is short but good, and it will help you find places where you can improve and make customers even happier.
- Develop plans that work: Create and do plans that match what your company wants to do.
- Master CSAT: Understand how to use CSAT to make customers feel better.
- Talk well to people: Share data and what you've learned clearly with people who need to know.
- Look at data carefully: Find out what's happening and clean the data so your analysis is correct.
- Compare with other companies: Use and research what other companies are doing to improve your own work.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your product design skills with our CSAT Course, designed for professionals who want to be good at understanding how happy customers are. You'll learn plans that work, make sure they match what your company wants to achieve, and create real plans to make things better. You'll also learn to look at information, find out what's happening, and compare your work with other companies in the tech business. You'll get better at talking about what you find and what you suggest to do. This course is short but good, and it will help you find places where you can improve and make customers even happier.
Elevify advantages
Develop skills
- Develop plans that work: Create and do plans that match what your company wants to do.
- Master CSAT: Understand how to use CSAT to make customers feel better.
- Talk well to people: Share data and what you've learned clearly with people who need to know.
- Look at data carefully: Find out what's happening and clean the data so your analysis is correct.
- Compare with other companies: Use and research what other companies are doing to improve your own work.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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