from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Customer Onboarding Course teaches you how to create a straightforward 30-day path that gets customers using the product quickly and keeps them engaged over time. You will learn the basics of customer lifecycles, key roles, and performance measures, then put together planned emails, starting calls, and guides inside the app using lists, ready-made formats, and guides. End by learning practical ways to monitor important measures, gather opinions, and keep improving each part of the onboarding process.
Elevify advantages
Develop skills
- Design 30-day onboarding journeys: map phases, channels, and handoffs fast.
- Build activation playbooks: first login, setup, tracking, and first campaign.
- Create high-performing onboarding emails: welcome, re-engagement, and follow-ups.
- Use in-app guides and checklists to drive feature adoption and time-to-value.
- Track onboarding KPIs and feedback to optimize activation and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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