from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This short course helps you build stronger SaaS client relationships that cut down on customers leaving and increase account value. Learn to group your clients, understand their needs based on where they are in their journey, and create communication plans just for them. Practice setting clear goals you can measure, picking the right ways and methods to reach them, and using key measures, testing different options, and getting feedback to keep improving how you engage and keep clients.
Elevify advantages
Develop skills
- SaaS client insight: map the client journey, spot risks of them leaving, and act quickly.
- Portfolio segmentation: create 3–4 B2B SaaS client groups that help keep them around.
- Relationship objectives: set SMART goals linked to keeping clients, renewals, and selling more.
- Action playbooks: design useful plans for keeping clients, emails, and online talks.
- Performance optimization: track key measures, run A/B tests, and improve your efforts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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