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How to Create a Customer Journey Map Course

How to Create a Customer Journey Map Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Learn to build a full customer journey map for online fashion, starting from making personas based on real data and mapping out actions, thoughts, and feelings, to spotting problems and good chances for change. This hands-on course takes you through contact points, ways to reach people, how to credit actions, and ways to make things better, then shows you how to give clear plans, a short report for bosses, and a nice map ready for showing.

Elevify advantages

Develop skills

  • Build fashion customer personas: change public data into clear buyer pictures.
  • Map full journeys: stages, contact points, feelings, and problem spots.
  • Look at journey data: mix reviews, numbers, and signs into good understanding.
  • Choose fast easy fixes: use ICE and RICE to sort journey changes quick.
  • Make journey maps ready for bosses: short overviews and plan paths.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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