digital assistant training
Gain expertise in Digital Assistant capabilities tailored for today's marketing teams. Master processes for social media, email, and advertising campaigns develop a strong assistant persona manage reports and key performance indicators oversee quotes and scheduling and confidently escalate issues to human specialists when needed. This course equips you with practical tools for seamless operations and consistent support.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training teaches how to create a dependable digital helper that aligns with your brand, handling content schedules, approvals, and campaign processes efficiently. You will master tone guidelines, persona creation, response scripts, performance metrics, report formats, basic pricing, and secure escalation methods to ensure the assistant manages daily tasks, client inquiries, and updates with reliable, top-quality service.
Elevify advantages
Develop skills
- Build a solid marketing knowledge base covering topics, processes, service levels, and key metrics.
- Create a reliable assistant persona with defined tone, limits, and audience focus.
- Employ pre-built templates for handling quotes, reports, and client communications.
- Execute detailed workflows for content planning, performance reporting, and team meetings.
- Implement secure escalation procedures, data protection, and response strategies for uncertain queries.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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