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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Hotel Front Desk & Reservations Training Course gives you practical skills to manage calls, secure accurate bookings, and use PMS tools with confidence. Learn clear check-in and check-out procedures, payment and ID verification, overbooking prevention, guest communication scripts, and dispute resolution. Follow ready-to-use checklists, improve time management, and stay calm under pressure while delivering professional, efficient service every shift.

Elevify advantages

Develop skills

  • Professional reservations handling: secure, document and confirm bookings fast.
  • Expert PMS operations: manage check-in, check-out, folios and room inventory.
  • Overbooking control: prevent issues, relocate guests and protect satisfaction.
  • Billing & disputes mastery: fix folios, process payments and resolve complaints.
  • Front desk workflow excellence: use checklists, prioritize tasks and stay calm.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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