Social Service Assistant Training
Build the skills every social service assistant needs: client intake and triage, scheduling, records management, confidentiality, documentation, and clear communication so you can support social workers and serve clients with accuracy and empathy.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Social Service Assistant Training gives you practical skills to manage busy schedules, coordinate appointments, and keep accurate client files and records. Learn clear intake and triage procedures, documentation standards, and privacy safeguards. Build strong phone, email, and written communication so you support clients efficiently while helping your team stay organized, compliant, and responsive.
Elevify advantages
Develop skills
- Client intake & triage: gather key data, assess urgency, and route cases fast.
- Records management: organize, secure, and audit client files for compliance.
- Scheduling support: manage calendars, waitlists, and reminders for social workers.
- Confidentiality in practice: protect client data in calls, files, and systems.
- Professional communication: write clear, empathetic messages in English and Spanish.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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