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Reception and Switchboard Hostess Training

Reception and Switchboard Hostess Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Boost your front desk performance with this practical Reception and Switchboard Hostess Training course. Learn efficient desk organization, professional phone etiquette, clear visitor handling procedures, and effective scripts for common and difficult situations. Strengthen security awareness, confidentiality, and stress management so you can handle peak times calmly while delivering a polished, reliable first impression every day.

Elevify advantages

Develop skills

  • Front desk workflow design: set up a fast, organized reception and switchboard.
  • Professional phone handling: greet, route, and manage multiline calls with ease.
  • Visitor and lobby control: register guests, manage waiting areas, and VIP access.
  • Difficult interactions mastery: calm angry callers and visitors with proven scripts.
  • Security and confidentiality: apply access, privacy, and log rules at reception.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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