Mystery Shopper Training Course
Master retail mystery shopping: plan visits, build checklists, observe discreetly, and write sharp reports that drive store standards, service quality, and sales performance. Ideal for retail pros who want data-driven, actionable insights from every visit.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Mystery Shopper Training Course shows you how to set clear visit objectives, design realistic scenarios, and choose the right timing to capture accurate performance. Learn to build precise checklists and rating scales, conduct discreet observations, and write objective notes. Finish by turning your findings into concise reports and practical recommendations that drive measurable service and sales improvements.
Elevify advantages
Develop skills
- Design measurable visit goals: set clear, retail-ready mystery shop objectives.
- Build pro mystery shop checklists: focused rating scales for fashion retail.
- Observe stores like an expert: capture covert, accurate in-store data fast.
- Write objective shop reports: turn raw notes into clear scores and insights.
- Deliver retail-ready actions: convert findings into simple fixes for supervisors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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