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Root Cause Analysis Course

Root Cause Analysis Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Root Cause Analysis Course gives you practical tools to quickly diagnose and fix e-commerce delivery issues. Learn to define incidents, analyze metrics, and use 5 Whys, Pareto, and fishbone methods to pinpoint true causes. Build strong data checks, improve carrier and warehouse performance, design corrective actions, and create clear communication and continuous improvement plans that reduce errors and protect customer experience.

Elevify advantages

Develop skills

  • Rapid problem scoping: define delivery incidents and impacted KPIs in minutes.
  • Data-driven RCA: use metrics and analytics to pinpoint true operational root causes.
  • E-commerce RCA tools: apply 5 Whys, Pareto, and fishbone to ops failures fast.
  • Fulfillment diagnostics: trace split shipments, missing items, and carrier delays.
  • Actionable fixes: design, pilot, and track corrective actions with clear owners.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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