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supervision training

supervision training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Supervision Training gives you practical tools to set clear performance goals, define SMART KPIs, and turn business priorities into measurable results. Learn how to coach with confidence, deliver positive and corrective feedback, prevent burnout, and run effective one-on-ones. You will also master simple methods to diagnose team performance, track progress weekly, report to leadership, and adjust quickly for lasting improvement.

Elevify advantages

Develop skills

  • Coaching and feedback mastery: run effective performance talks in weeks.
  • KPI and goal setting: turn business priorities into clear, trackable targets.
  • Support metrics analysis: read AHT, CSAT, NPS, and QA to spot issues fast.
  • Root-cause diagnosis: use 5 Whys and fishbone to fix recurring support problems.
  • Supervision routines: design one-month check-ins, standups, and follow-ups.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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