Collections & Credit Recovery Course
Master compliant collections and credit recovery. Learn to assess risk, design realistic repayment plans, negotiate with confidence, track KPIs, and protect customer relationships—boosting recovery rates while staying aligned with finance regulations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Collections & Credit Recovery Course gives you practical tools to assess account risk, evaluate affordability, and design realistic repayment plans that actually stick. Learn compliant contact practices, effective call scripts, and written agreement templates, plus performance dashboards, KPIs, and A/B testing methods so you can boost recoveries, reduce complaints, and strengthen long-term customer relationships.
Elevify advantages
Develop skills
- Negotiation mastery: craft fair, realistic repayment plans that stick.
- Compliance-first collections: apply U.S. consumer credit and privacy rules.
- Risk-based strategies: segment delinquencies and tailor recovery actions fast.
- Performance tracking: use KPIs, dashboards and A/B tests to boost recoveries.
- Professional call handling: use scripts, tone and records that pass any audit.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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