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Conversational Design Course

Conversational Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Conversational Design Course gives you practical skills to build clear, trustworthy financial assistants fast. Learn intent mapping, entity extraction, and conversation flow architecture, then create natural sample dialogues, microcopy, and empathetic responses. You also cover failure handling, compliance, rapid research, prototyping, and measurement so every interaction is safe, efficient, and easy to use.

Elevify advantages

Develop skills

  • Intent mapping: design clear, high-accuracy intents and entities fast.
  • Conversation flows: build reliable multi-turn journeys with smart recovery.
  • Voice and tone: craft trusted, empathetic financial assistant microcopy.
  • Error handling: script de-escalation, fallbacks, and safe confirmation steps.
  • Rapid validation: prototype, test, and optimize conversational UX with data.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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