Image Management Course
Master image management for SaaS communication pros. Learn to handle crises, protect brand reputation, use templates and tools, track sentiment, and turn incidents into trust-building moments with clear, human, data-driven messaging.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Image Management Course gives you practical skills to protect and strengthen a SaaS brand in high-pressure situations. Learn to define reliable positioning, design crisis-ready message frameworks, and plan channel-specific responses across web, email, press, and social. Use proven templates, KPIs, simulations, and monitoring tools to manage incidents fast, rebuild trust, and support long-term reputation growth.
Elevify advantages
Develop skills
- SaaS brand positioning: build trustworthy, people-centered tech reputations fast.
- Crisis messaging: craft clear, accountable statements for high-pressure incidents.
- Multi-channel playbooks: execute aligned responses across PR, email, and social.
- Reputation analytics: track NPS, CSAT, sentiment, and churn to guide action.
- Risk and stakeholder mapping: prioritize audiences and issues for rapid response.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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