Log in
Choose your language

Telephone Operator Course

Telephone Operator Course
flexible workload from 4 to 360h
certificate recognized by MEC

What will I learn?

Improve your chances of getting a job in a call centre with our Telephone Operator Training Programme. This course is designed to make you better at customer service, solving problems, and managing your time well. You will learn how to build good relationships with customers, deal with difficult customers, and make sure they are happy. You will also develop good communication skills, including how to use your voice and body language, and how to listen properly. You will also learn how to solve disagreements, be professional, and control your emotions so you can handle stress. Sign up now for a useful, good quality learning experience that fits in with your other plans.

Elevify advantages

Develop skills

  • Get better at making customers feel comfortable: Build trust and connect with every customer who calls.
  • Solve problems quickly: Use ways of talking and calming people down to deal with problems effectively.
  • Improve your communication: Become excellent at speaking, using your body language, and listening carefully.
  • Manage your time better: Decide what is most important and deal with calls quickly.
  • Improve your emotional control: Manage stress and understand how customers feel.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course

Here you can study anything you want

Didn't find what you were looking for? Want to study about the topic you've always wanted?