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Telecollections Technician Course
Improve your call center work with our Telecollections Technician Course, made for professionals who want to learn important skills in collecting debts. You go learn how to manage your time well, the laws and correct ways to do things, and how to talk to people in a better way. You go gain knowledge in how to handle when people refuse, how to negotiate, and how to make customers happy. Our short, good course will give you the power to do well in managing many accounts, keeping people's information safe, and keeping a good attitude, all at your own speed.
- Learn how to manage time: Put things in order of importance and manage many accounts well.
- Understand the laws: Know the debt collection laws and how to do things correctly.
- Handle refusals: Know and deal with common reasons why customers refuse effectively.
- Talk clearly: Use understanding, listen carefully, and talk in a clear and short way.
- Make customers happier: Check and improve how customers feel.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Improve your call center work with our Telecollections Technician Course, made for professionals who want to learn important skills in collecting debts. You go learn how to manage your time well, the laws and correct ways to do things, and how to talk to people in a better way. You go gain knowledge in how to handle when people refuse, how to negotiate, and how to make customers happy. Our short, good course will give you the power to do well in managing many accounts, keeping people's information safe, and keeping a good attitude, all at your own speed.
Elevify advantages
Develop skills
- Learn how to manage time: Put things in order of importance and manage many accounts well.
- Understand the laws: Know the debt collection laws and how to do things correctly.
- Handle refusals: Know and deal with common reasons why customers refuse effectively.
- Talk clearly: Use understanding, listen carefully, and talk in a clear and short way.
- Make customers happier: Check and improve how customers feel.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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