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Speech Analytics Technician Course
Boost your call center work with our Speech Analytics Technician Training. You go learn how to prepare data, clean am, and collect am well-well so you fit turn ordinary call data into something useful wey you fit use do work. You go learn how to use proper speech analytics tools dem for transcribing, finding out how people dey feel, and spotting wetin dey trend. You go sabi how to make report and present am so people go understand, giving clear advice and ideas. You go make call center work better by using technology and making the process dem fine. Join us now so you go be important person for inside the call center business.
- Sabi clean data well-well: Remove anything wey no concern work and handle any data wey dey miss properly.
- Create reports wey make sense: Arrange clear reports and give advice wey people fit use.
- Analyze wetin dey happen for call center: Find out the time wey people dey call plenty and see how e relate to how people dey feel.
- Use speech analytics tools dem well: Transcribe audio and check how people dey feel when dem dey talk.
- Give advice wey people fit use: Suggest training and advice on how to make work better.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Boost your call center work with our Speech Analytics Technician Training. You go learn how to prepare data, clean am, and collect am well-well so you fit turn ordinary call data into something useful wey you fit use do work. You go learn how to use proper speech analytics tools dem for transcribing, finding out how people dey feel, and spotting wetin dey trend. You go sabi how to make report and present am so people go understand, giving clear advice and ideas. You go make call center work better by using technology and making the process dem fine. Join us now so you go be important person for inside the call center business.
Elevify advantages
Develop skills
- Sabi clean data well-well: Remove anything wey no concern work and handle any data wey dey miss properly.
- Create reports wey make sense: Arrange clear reports and give advice wey people fit use.
- Analyze wetin dey happen for call center: Find out the time wey people dey call plenty and see how e relate to how people dey feel.
- Use speech analytics tools dem well: Transcribe audio and check how people dey feel when dem dey talk.
- Give advice wey people fit use: Suggest training and advice on how to make work better.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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