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Customer Support Course
Boost your career in customer service with our Customer Service Training Programme. It's designed to give you the skills you need to handle internet connection problems. You'll learn how to come up with good solutions, put plans in place to stop problems happening, and quickly find out what's wrong when there's a problem. Improve how you talk to people by writing clear reports, and learn how to understand customer complaints. This training programme is top-quality, with lots of practice, so you can give great service and keep customers happy and online. Sign up now to become a better support agent!
- Find solutions: Create good suggestions for fixing connection problems.
- Support before problems happen: Use ways to stop internet issues before they start.
- Find out what's wrong: Get good at using tools to find out why the internet isn't working.
- How to talk well: Use easy-to-understand language when writing reports.
- Understand complaints: See what's common in complaints and deal with the most important customer problems first.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Boost your career in customer service with our Customer Service Training Programme. It's designed to give you the skills you need to handle internet connection problems. You'll learn how to come up with good solutions, put plans in place to stop problems happening, and quickly find out what's wrong when there's a problem. Improve how you talk to people by writing clear reports, and learn how to understand customer complaints. This training programme is top-quality, with lots of practice, so you can give great service and keep customers happy and online. Sign up now to become a better support agent!
Elevify advantages
Develop skills
- Find solutions: Create good suggestions for fixing connection problems.
- Support before problems happen: Use ways to stop internet issues before they start.
- Find out what's wrong: Get good at using tools to find out why the internet isn't working.
- How to talk well: Use easy-to-understand language when writing reports.
- Understand complaints: See what's common in complaints and deal with the most important customer problems first.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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