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Customer Retention Technician Course

Customer Retention Technician Course
flexible workload from 4 to 360h
certificate recognized by MEC

What will I learn?

Carry your call centre work to the next level with our Customer Retention Technician Training Programme. You go master correct communication skills, including how to convince people and handle serious talk. You go get eye for customer wey dey commot, how e dey affect business, and how to fight am. Learn how to plan and do retention strategies, check customer feedback well-well, and run projects sharp-sharp. This training dey give you correct, quality skills to make customer happy and push business forward.

Elevify advantages

Develop skills

  • Master how to talk sweet to customer dem to make dem happy.
  • Check customer feedback well-well to see wetin dey happen and make service better.
  • Create strong retention strategies to stop customer dem from commoting.
  • Plan and do projects well-well to get better results.
  • Use resources wisely to push retention work forward.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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