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CRM Systems Technician Course
Move your call center career forward with our CRM Systems Technician Course, designed to help you get better at making CRM systems work properly for the best results. Go deep into how CRM systems are set up, find the problems with the systems, and learn about the important features made for call centers. Stay up-to-date with the newest CRM technologies and learn how to run good training sessions. Get good at looking at data, decide what success looks like, and put in place plans to always make things better. Get real-world skills in testing, making sure things are good quality, and smoothly adding new features. Join now to change your CRM skills!
- Make CRM systems work better to improve how the call center performs.
- Find and fix problems in CRM systems to make sure things run smoothly.
- Look at CRM features to make the call center work more efficiently.
- Create training materials to properly support people using the CRM.
- Put in place plans to always make things better by using what the data tells us.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Move your call center career forward with our CRM Systems Technician Course, designed to help you get better at making CRM systems work properly for the best results. Go deep into how CRM systems are set up, find the problems with the systems, and learn about the important features made for call centers. Stay up-to-date with the newest CRM technologies and learn how to run good training sessions. Get good at looking at data, decide what success looks like, and put in place plans to always make things better. Get real-world skills in testing, making sure things are good quality, and smoothly adding new features. Join now to change your CRM skills!
Elevify advantages
Develop skills
- Make CRM systems work better to improve how the call center performs.
- Find and fix problems in CRM systems to make sure things run smoothly.
- Look at CRM features to make the call center work more efficiently.
- Create training materials to properly support people using the CRM.
- Put in place plans to always make things better by using what the data tells us.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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