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Retail Services Course
Boost your retail career with our Retail Services Training Programme, created to make you better at customer experience and how to give good service. We go deep into how to add online shopping, make in-store shopping good, and how to give special treatment. Learn well about loyalty schemes, important customer service things, and how to handle when customers bring things back. Make plans for good communication, training staff, and using technology well. Learn how to know if you’re doing well by looking at how much service people use, understanding sales numbers, and looking at what customers say. Join now for learning that is useful and high quality.
- Become a master of customer experience: Make customers happy whether them dey shop for shop or online.
- Use loyalty programmes well: Make customers stay with you with correct strategies.
- Get better service skills: Always give customers the best service.
- Understand sales numbers: Know what the numbers mean so you can sell more.
- Make shopping personal: Give each customer the kind of shopping wey e like.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Boost your retail career with our Retail Services Training Programme, created to make you better at customer experience and how to give good service. We go deep into how to add online shopping, make in-store shopping good, and how to give special treatment. Learn well about loyalty schemes, important customer service things, and how to handle when customers bring things back. Make plans for good communication, training staff, and using technology well. Learn how to know if you’re doing well by looking at how much service people use, understanding sales numbers, and looking at what customers say. Join now for learning that is useful and high quality.
Elevify advantages
Develop skills
- Become a master of customer experience: Make customers happy whether them dey shop for shop or online.
- Use loyalty programmes well: Make customers stay with you with correct strategies.
- Get better service skills: Always give customers the best service.
- Understand sales numbers: Know what the numbers mean so you can sell more.
- Make shopping personal: Give each customer the kind of shopping wey e like.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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