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Voice of The Customer Course
Unlock di power wey dey inside customer feedback with our Voice of the Customer Training. E dey design for marketing people wey sabi work well and dem wan shine. Enter inside data analysis methods, put important feedback for front, and arrange customer feedback well-well. Learn how to put VoC inside your business plan, make customer experience better, and measure how far you don go with important numbers. Master how to gather feedback, from listening to wetin dey happen for social media to doing correct surveys, and make plans wey go work to solve customer problems and make dem loyal.
- Analyze customer data: Master di tools for data analysis wey go give you clear picture.
- Prioritize feedback: Learn how to know di customer feedback wey you fit use do something.
- Integrate VoC: Put customer voice inside how you dey plan your business.
- Design surveys: Craft surveys wey go work well to get correct feedback.
- Communicate changes: Tell customers about wetin don change in a way wey dem go understand.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Unlock di power wey dey inside customer feedback with our Voice of the Customer Training. E dey design for marketing people wey sabi work well and dem wan shine. Enter inside data analysis methods, put important feedback for front, and arrange customer feedback well-well. Learn how to put VoC inside your business plan, make customer experience better, and measure how far you don go with important numbers. Master how to gather feedback, from listening to wetin dey happen for social media to doing correct surveys, and make plans wey go work to solve customer problems and make dem loyal.
Elevify advantages
Develop skills
- Analyze customer data: Master di tools for data analysis wey go give you clear picture.
- Prioritize feedback: Learn how to know di customer feedback wey you fit use do something.
- Integrate VoC: Put customer voice inside how you dey plan your business.
- Design surveys: Craft surveys wey go work well to get correct feedback.
- Communicate changes: Tell customers about wetin don change in a way wey dem go understand.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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