Airport Hostess Training
This practical course equips you with essential Airport Hostess skills including check-in, boarding, baggage management, assisting passengers with reduced mobility, safety protocols, passenger rights, and conflict de-escalation. Develop professional communication and teamwork with airport personnel to ensure safe, efficient, and positive travel experiences for all passengers.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confidence in core passenger service skills like check-in, gate operations, document verification, and baggage handling. Master coordination with airport staff, data protection, assisting passengers with reduced mobility, managing delays, explaining rights, and using calm communication to solve problems and provide top-notch service every time.
Elevify advantages
Develop skills
- Airport service operations: manage check-in, gates, and passenger movement confidently.
- Safety, security, and data protection: follow procedures, report incidents, and uphold privacy swiftly.
- PRM and special needs support: provide safe and respectful assistance consistently.
- Irregular operations management: inform on rights, rebook flights, and distribute vouchers under stress.
- Passenger communication: calm tensions, clarify information, and accommodate diverse cultures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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