Airport Agent Training
Gain essential skills as an airport agent for high-traffic routes like JFK–LAX, covering check-in, gate management, baggage handling, special passenger assistance, security compliance, and smooth resolution of delays or overbookings to uphold safety, legal standards, and airline reputation with full confidence.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for check-in processes, verifying travel documents, understanding baggage policies, managing gate operations, and dealing with disruptions on major routes such as JFK to LAX. You will master TSA and DOT regulations, handle flight delays and overbookings, assist passengers with special needs, resolve disputes effectively, and make precise announcements to ensure safety, regulatory adherence, and your airline's good standing.
Elevify advantages
Develop skills
- Master special assistance for passengers requiring mobility aid, wheelchairs, and specific service requests with assured competence.
- Excel in travel document checks by validating identifications, enforcing TSA guidelines, and documenting any denials accurately.
- Achieve top performance in gate operations through precise passenger manifests, clear announcements, and efficient boarding procedures.
- Handle irregular situations like flight delays, overbookings, and gate changes with composure and full legal compliance.
- Resolve baggage issues and fees swiftly by calculating costs correctly, safeguarding luggage, and calming any disputes promptly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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