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Customer Satisfaction Specialist Course
Improve yuh call centre career wit wi Customer Satisfaction Specialist Training. Learn di main skills dem like how to talk good, listen proper, an' show concern so dat yuh can do well wit customer dem. Learn how to manage tough customer dem, finish conversation dem smooth-smooth, an' write follow-up email dem wey mek sense. Learn how to fix problem dem, find out di reason why problem dey happen, an' mek sure customer dem happy. Get knowledge bout internet connection problem dem so dat yuh can fix dem quick-quick. Join now so dat yuh go sabi build strong customer relationship dem an' shine for customer service.
- Sabi customer dem very well: Close conversation dem wit respect an' in a professional way.
- Manage difficult customer dem: Deal wit hard situation dem wit patience an' understanding.
- Improve how yuh talk: Listen good-good an' talk clear an' simple.
- Hold on to customer dem: Build lasting relationship dem through follow-up wey dey effective.
- Fix problem dem quick: Find out di main reason dem an' use solution dem wey work.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve yuh call centre career wit wi Customer Satisfaction Specialist Training. Learn di main skills dem like how to talk good, listen proper, an' show concern so dat yuh can do well wit customer dem. Learn how to manage tough customer dem, finish conversation dem smooth-smooth, an' write follow-up email dem wey mek sense. Learn how to fix problem dem, find out di reason why problem dey happen, an' mek sure customer dem happy. Get knowledge bout internet connection problem dem so dat yuh can fix dem quick-quick. Join now so dat yuh go sabi build strong customer relationship dem an' shine for customer service.
Elevify advantages
Develop skills
- Sabi customer dem very well: Close conversation dem wit respect an' in a professional way.
- Manage difficult customer dem: Deal wit hard situation dem wit patience an' understanding.
- Improve how yuh talk: Listen good-good an' talk clear an' simple.
- Hold on to customer dem: Build lasting relationship dem through follow-up wey dey effective.
- Fix problem dem quick: Find out di main reason dem an' use solution dem wey work.
Suggested summary
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