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Customer Retention Technician Course

Customer Retention Technician Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Boost yuh call center career wit wi Customer Retention Technician Training. Learn how to talk to people good, including how to convince dem and how to handle difficult talks. Understand customer wey lef, how e affect business, and how to stop am. Learn how to plan and do retention work, check customer talk-back, and manage projects well. Dis training go give you di correct skills wey you need to make customer happy and mek business do well.

Elevify advantages

Develop skills

  • Learn how to talk fine fine so customer go like you.
  • Check customer talk-back to know wetin dem want and make service betta.
  • Make good retention plan to stop customer from lef.
  • Plan and do projects correct correct so e go work fine.
  • Use wetin you get well well to mek sure customer stay.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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