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Customer Experience Course
Improve yuh call centre work wit wi Customer Experience Training. E go mek you sabi di different-different way weh customer dem di feel. You go learn bout wetin mek customer experience nor be di same wit customer service, how to measure if we di do well wit KPIs, and how to use wetin customer dem di tok back. Stay smart wit di new new tin dem like AI, machine dem weh di do work, and how to use all di different way dem weh customer dem di use for tok to we. Learn how to plan betta, so you fit tok to customer dem fine, mek dem feel special, and quick for answer dem. Come join we, so you go sabi how to treat customer dem real good!
- Master Customer Experience: Sabi di difference between customer service and how customer dem di feel.
- Analyze KPIs: Watch and understand di important number dem weh di show how we di do.
- Optimize Communication: Mek di way weh we di tok to customer dem betta.
- Implement Personalization: Treat each customer special, based on wetin dem want.
- Improve Response Times: Quick for answer customer dem question dem.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve yuh call centre work wit wi Customer Experience Training. E go mek you sabi di different-different way weh customer dem di feel. You go learn bout wetin mek customer experience nor be di same wit customer service, how to measure if we di do well wit KPIs, and how to use wetin customer dem di tok back. Stay smart wit di new new tin dem like AI, machine dem weh di do work, and how to use all di different way dem weh customer dem di use for tok to we. Learn how to plan betta, so you fit tok to customer dem fine, mek dem feel special, and quick for answer dem. Come join we, so you go sabi how to treat customer dem real good!
Elevify advantages
Develop skills
- Master Customer Experience: Sabi di difference between customer service and how customer dem di feel.
- Analyze KPIs: Watch and understand di important number dem weh di show how we di do.
- Optimize Communication: Mek di way weh we di tok to customer dem betta.
- Implement Personalization: Treat each customer special, based on wetin dem want.
- Improve Response Times: Quick for answer customer dem question dem.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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