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Call Center Supervisor Course
Boost yone career wit wi Call Centre Supervisor Course, weh den design fo mek professionals get di correct skills dem weh den need fo succeed. Learn how fo use key performance indicators fo mek team work sharp-sharp and customer dem happy. Learn how fo handle wahala dem weh big man dem bring wit correct talk and fo make sure team dey work together. Sort out common problem dem like when people dem dey lef job and how fo keep quality top. Use Six Sigma, Lean Management, and technology fo mek work smooth. Plan wetin fo do wit clear goals and how fo use resource dem well. Join wi fo mek yone supervisory skills correct today!
- Master KPIs: Mek team work sharp-sharp and customer dem happy.
- Resolve Escalations: Manage customer wahala dem well-well.
- Optimize Processes: Use Six Sigma and Lean management way dem.
- Enhance Communication: Learn how fo mek team dey talk to each other correct.
- Action Planning: Use resource dem well and set goal dem weh man fit measure.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost yone career wit wi Call Centre Supervisor Course, weh den design fo mek professionals get di correct skills dem weh den need fo succeed. Learn how fo use key performance indicators fo mek team work sharp-sharp and customer dem happy. Learn how fo handle wahala dem weh big man dem bring wit correct talk and fo make sure team dey work together. Sort out common problem dem like when people dem dey lef job and how fo keep quality top. Use Six Sigma, Lean Management, and technology fo mek work smooth. Plan wetin fo do wit clear goals and how fo use resource dem well. Join wi fo mek yone supervisory skills correct today!
Elevify advantages
Develop skills
- Master KPIs: Mek team work sharp-sharp and customer dem happy.
- Resolve Escalations: Manage customer wahala dem well-well.
- Optimize Processes: Use Six Sigma and Lean management way dem.
- Enhance Communication: Learn how fo mek team dey talk to each other correct.
- Action Planning: Use resource dem well and set goal dem weh man fit measure.
Suggested summary
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