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Building Rapport With Customers Course
Level up your call center game with our How to Sweet-Talk Customers and Make Dem Happy Course. Learn how to read customer mind, handle vexing feelings, and pinpoint exactly what dem want. Use phone and computer smart-smarts, good communication, and manage time well-well to make every talk sweet. Learn how to sort out any problem, handle complaints like a boss, and turn wahala into opportunity. Build trust, make every talk personal, and keep a bright face to make sure customers stay with you long time. Join now and change the way you do customer service!
- Master your feelings and customer feelings: Understand customer vex and happy and treat dem with respect.
- Improve how you talk and listen: Learn to talk clear, short, and good so customers understand you.
- Manage time well-well: Balance speed and good service so you no waste time.
- Solve problems in a smart way: Find out the real problem and make new plans to fix am.
- Build trust: Make customer dem trust you and make every talk feel special.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Level up your call center game with our How to Sweet-Talk Customers and Make Dem Happy Course. Learn how to read customer mind, handle vexing feelings, and pinpoint exactly what dem want. Use phone and computer smart-smarts, good communication, and manage time well-well to make every talk sweet. Learn how to sort out any problem, handle complaints like a boss, and turn wahala into opportunity. Build trust, make every talk personal, and keep a bright face to make sure customers stay with you long time. Join now and change the way you do customer service!
Elevify advantages
Develop skills
- Master your feelings and customer feelings: Understand customer vex and happy and treat dem with respect.
- Improve how you talk and listen: Learn to talk clear, short, and good so customers understand you.
- Manage time well-well: Balance speed and good service so you no waste time.
- Solve problems in a smart way: Find out the real problem and make new plans to fix am.
- Build trust: Make customer dem trust you and make every talk feel special.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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