Prevention and Security Agent Course
This Prevention and Security Agent Course equips you with essential skills for mall security. Master risk assessment, incident response, CCTV monitoring, de-escalation techniques, and professional reporting. Gain confidence in handling emergencies, coordinating with authorities and management, protecting assets, and ensuring visitor safety while maintaining smooth operations in busy environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Prevention and Security Agent Course develops practical skills for managing mall security confidently. You will learn legal responsibilities, risk evaluation, patrol strategies, access management, CCTV operations, and record-keeping. Gain hands-on experience in responding to theft, fires, medical incidents, and disputes, along with effective reporting, collaboration with management and emergency services, and clear communication to keep visitors safe and operations efficient.
Elevify advantages
Develop skills
- Master incident reporting: craft clear, court-ready security reports swiftly.
- Conduct mall risk assessments: identify threats, blind spots, and legal boundaries quickly.
- Develop tactical response skills: manage theft, fights, fires, and crowds effectively.
- Handle CCTV and evidence: capture, preserve, and transfer video footage securely.
- Apply de-escalation and customer service: resolve conflicts while safeguarding mall reputation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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