Security Control Center Operator Course
This course provides essential training for security control centre operators, focusing on rapid incident response, system operation, communication, logging, and multi-task management to ensure professional security operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Security Control Centre Operator Course equips you with practical skills to manage alarms, evaluate events within the first five minutes, and organise responses using CCTV, access control, and radio systems. You will learn clear communication, precise logging, procedures tailored to incidents, and prioritisation of multiple incidents, concluding with effective reporting techniques and tools for ongoing improvement to ensure dependable, professional operations.
Elevify advantages
Develop skills
- Incident triage & response: manage alarms in the first 5 minutes with assurance.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio & phone: convey clear, concise messages under pressure.
- Incident logging & reports: produce audit-ready logs and succinct security reports.
- Multi-incident management: prioritise, assign guards, and sustain oversight.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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