Territorial Civil Service Integration Course
Master territorial civil service integration with practical tools for stakeholder mapping, one-stop service design, French local governance, legal basics, and action planning to improve public management, citizen reception, and intermunicipal coordination. This course equips you with essential skills for efficient public service delivery and coordination in territorial contexts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Territorial Civil Service Integration Course provides practical tools to grasp French territorial governance, design and manage one-stop local service desks, and coordinate with key partners. You will learn to conduct diagnostics, map stakeholders, plan projects over six months, monitor KPIs, and confidently handle legal, ethical, data protection, HR, and change management challenges with efficiency.
Elevify advantages
Develop skills
- Stakeholder mapping: quickly identify, analyze and engage key territorial actors.
- One-stop desk design: plan IT, HR and workflows for efficient citizen reception.
- Territorial governance: navigate French local, departmental and regional roles.
- Service diagnostics: map user journeys and standardize multi-service desk processes.
- Legal and ethical compliance: apply GDPR, procurement and accountability rules.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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