Patient Communication Skills Course
This course builds confident, compassionate skills for patient talks, especially hard ones like bad news and end-of-life care. Healthcare pros learn practical scripts, de-escalation techniques, family meeting strategies, and self-care to avoid burnout and boost teamwork.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to manage tough patient conversations with clarity and confidence. Master plain language, empathy, de-escalation, and SPIKES for bad news. Practice scripts, family meetings, follow-up plans, and self-care to cut burnout and improve team collaboration.
Elevify advantages
Develop skills
- Master tough talks using SPIKES, right tone, and body language confidently.
- Explain diagnoses clearly with plain words, teach-back method, no jargon.
- De-escalate emotions quickly: manage anger, denial, fears with empathy tools.
- Lead family meetings: align wishes, discuss DNR, document joint decisions.
- Protect yourself and team: quick debriefs, spot burnout signs, get support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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