Dental Secretary Training
This course equips you with essential Dental Secretary skills to keep a dental practice running smoothly and profitably. You will master clinical scheduling, patient intake procedures, insurance verification and billing, communication scripts for various interactions, and digital workflow tools. These competencies enable you to effectively support dentists, comfort patients, and maintain daily operations on schedule, boosting overall practice efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-desk skills with training on clinical scheduling, efficient appointment handling, and managing overflow. Gain confidence in verifying insurance, processing claims, and discussing costs, plus perfect patient intake, secure record-keeping, and effective communication. Use practical tools, scripts, and workflows to ensure a smooth, profitable, patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with precise chair times, buffers, and optimal provider utilisation.
- Handle billing and insurance tasks including coverage checks, claim submissions, and reconciliations.
- Excel in front-desk communication using scripts for phone calls, emails, and face-to-face interactions.
- Manage patient records covering intake forms, medical histories, consents, and secure electronic dental records.
- Optimise clinic workflows through software applications, standard procedures, and reliable daily routines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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