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Hotel and Catering Training

Hotel and Catering Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Hotel and Catering Training course equips you with practical skills to enhance service quality rapidly. You will learn to map guest journeys, interpret essential KPIs, identify complaint causes, create SOPs and checklists, establish SMART standards, manage shifts effectively, and apply real-world training, feedback, and improvement strategies to increase satisfaction, efficiency, and revenue confidently.

Elevify advantages

Develop skills

  • Guest journey mapping: optimise every touchpoint in hotels from arrival to departure.
  • Hotel KPI analysis: read RevPAR, ADR, and feedback metrics to drive quick performance gains.
  • Shift and staffing management: schedule rosters, brief teams, and handle peak demands effectively.
  • Service standards development: create practical SOPs, checklists, and achievable SMART goals.
  • Training programme design: build focused, effective hotel and F&B training sessions that deliver results.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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