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Hospitality Reception Training

Hospitality Reception Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on skills for handling guest check-ins, effective communication, and smooth front desk duties. Master precise English phrases for welcoming guests, resolving issues, managing complaints, using property management systems, fixing overbookings, offering local advice, juggling tasks, and organising time to ensure every guest experience is seamless and professional.

Elevify advantages

Develop skills

  • Master efficient and courteous guest check-ins that follow all protocols.
  • Resolve guest issues calmly using effective English responses to restore satisfaction.
  • Handle front desk tasks including PMS, room updates, and standard procedures for seamless operations.
  • Offer expert local directions, safety advice, and personalised recommendations.
  • Excel in multitasking by prioritising guests, managing lines, and maintaining composure.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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