Head Waiter Training
This course equips you with essential head waiter skills for thriving in bars and restaurants. Gain expertise in crisis management, leading teams, guest recovery techniques, and optimising service flow to manage high-pressure situations, preserve guest satisfaction, and ensure seamless operations throughout every shift. Ideal for elevating your hospitality career with proven, hands-on strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Head Waiter Training offers practical skills in leadership, handling crises, and recovering guest satisfaction. You will master smooth dining room operations, coordination with kitchen and bar staff, managing staff shortages, resolving complaints swiftly, and boosting team morale. Employ practical scripts, checklists, and templates to enhance service efficiency, safeguard guest experiences, and achieve reliable high standards each shift.
Elevify advantages
Develop skills
- Crisis management: address equipment breakdowns and service disruptions promptly.
- Team leadership: conduct briefings, guide servers, and sustain high morale during stress.
- Dining room oversight: balance table sections, handle reservations, and maximise table turnover.
- Kitchen and bar coordination: control order pacing, manage hold-ups, and uphold guest satisfaction.
- Guest recovery: tackle complaints rapidly, offer compensations, and restore customer loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course