Telephony Equipment Monitoring Course
Master telephony equipment monitoring for reliable voice services. Learn switching architecture, KPIs, alarms, and incident workflows so you can detect faults faster, protect SLAs, and keep carrier-grade telecommunications networks running smoothly. This course equips you with practical skills to ensure high-quality voice services through effective monitoring and troubleshooting techniques essential for telecommunications professionals.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Telephony Equipment Monitoring Course gives you practical skills to understand switching architecture, key KPIs, and alarm behavior so you can detect and resolve voice issues fast. Learn how to use monitoring platforms, perform structured troubleshooting, apply safe remediation and escalation steps, and create clear incident reports, tickets, and vendor-ready logs for reliable, high-quality voice services.
Elevify advantages
Develop skills
- Telephony KPIs mastery: track ASR, GoS, MOS and congestion in real time.
- Fast incident response: triage, classify severity and trigger smart escalations.
- Switching troubleshooting: use SS7/SIP traces and KPIs to isolate faults quickly.
- Monitoring dashboards: design NMS/EMS views for trunks, signaling and CPU health.
- Clear incident reporting: build tickets, timelines and RCA docs vendors trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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