Air Headset Course
Master the Air Headset Mastery Course to handle design, setup, and fixes for top telecom audio gear. Gain expertise in pairing methods, codec choices, QoS tweaks, interference cuts, and SOPs for sharp, reliable calls in tough call centres and business settings. Build skills for smooth operations in high-demand spots, keeping voice quality high even at scale with pro tools and best practices.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Air Headset Course equips you with hands-on skills to install, manage, and fix modern headsets in busy voice setups. You will master pairing for DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS principles, cut down interference, and use straightforward SOPs for quick fixes. End with ready templates, docs, and rules to ensure steady, clear calls across large teams.
Elevify advantages
Develop skills
- Pro headset pairing: Master DECT and Bluetooth setup in real office settings.
- VoIP codec tuning: Select G.711, Opus, G.729 for crisp calls on low bandwidth.
- QoS and RF optimisation: Boost voice priority and cut Wi-Fi, DECT, Bluetooth interference.
- Quick call-quality fixes: Resolve echo, one-way audio, or dropouts in minutes.
- Standard deployments: Roll out firmware, templates, SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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