office IT support course
Gain expertise in practical Office IT support: troubleshoot Word startup failures, optimise Outlook performance, fix network printer errors, and apply secure remote tools. Develop troubleshooting guides, detailed records, and strong user interaction skills suited for today's office IT settings, reducing downtime and boosting efficiency across teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Office IT Support Course provides a quick, hands-on toolkit to tackle everyday office IT problems confidently. You'll master step-by-step fixes for Word not launching, sluggish or stuck Outlook, and shared printer glitches, plus secure remote access tools, effective user talks, precise ticket logging, and routine upkeep to sort issues fast and ensure smooth office workflows.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: swiftly resolve Word and Outlook problems in busy office setups.
- Network printer support: confidently handle slow, empty, or failed print jobs.
- Remote helpdesk workflow: expertly sort, rank, and log support tickets.
- Secure remote support: safely deploy remote tools with straightforward user communication.
- Preventive IT maintenance: perform fast checks, backups, and procedures to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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