messaging training
Messaging Training equips technology professionals with the ability to produce clear, assured emails and instant messages. It focuses on converting technical details into simple language for non-technical executives, effectively communicating risks, and employing practical templates and checklists to accelerate informed decision-making in the workplace. Participants will enhance their communication prowess for better workplace outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that prompt quick, precise replies. You will master summarising updates, outlining risks, and simplifying complex information into straightforward terms for stakeholders. Gain skills in maintaining a professional tone, handling conflicts, and using inclusive language, supported by ready-to-use templates, checklists, and tools for efficient updates, incident reports, and urgent communications.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, uncertainties, and planned actions.
- Convert intricate technical concepts into simple language with executive-level impact summaries.
- Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, distinguishing formal emails from brief, polite instant messages.
- Use succinct, inclusive, and culturally sensitive phrasing across all technical communications.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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