Heuristic Analysis Course
This course equips you with heuristic analysis techniques to swiftly enhance the usability of internal portals, covering evaluation methods, testing, prioritization, and actionable implementation strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Heuristic Analysis Course teaches you how to quickly identify and resolve usability problems in internal portals, from ticketing processes to self-service options. You will learn practical checklists, problem-solving heuristics, validation techniques, and metrics such as TTR, CSAT, and NPS. Develop clear action plans, prioritise quick wins, and work with teams to achieve measurable, user-focused enhancements rapidly.
Elevify advantages
Develop skills
- Conduct rapid heuristic evaluations: identify UX issues in internal portals within hours, not weeks.
- Create quick user tests and metrics: confirm heuristic solutions with actual data swiftly.
- Develop practical UX checklists: standardise portal assessments across IT and product teams.
- Prioritise UX fixes: use impact versus effort and RICE to plan valuable improvements.
- Transform findings into actions: produce clear tickets, success metrics, and implementation plans.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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