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digital transition training

digital transition training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Digital Transition Training offers a straightforward, step-by-step guide to smoothly adopting new platforms in a few weeks. Learners set clear goals, identify key stakeholders, and create mixed learning experiences with role-specific labs, live sessions, and bite-sized modules. Hands-on practice covers ticket lifecycles, automation tools, SLA reports, dashboards, and support frameworks, helping build solid skills, lower risks, and boost service performance metrics.

Elevify advantages

Develop skills

  • Master ticket lifecycles: swiftly create, sort, escalate, and resolve digital tickets.
  • Set up automation: craft macros, rules, and triggers to speed up processes.
  • Create dashboards and SLA reports: design views, monitor metrics, and share data quickly.
  • Map stakeholders: pinpoint user groups and customise rollout messages.
  • Drive data-based improvements: leverage analytics and feedback to optimise adoption.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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