IT Support and Maintenance Course
This course equips learners with essential IT support skills for maintaining reliable systems in small setups, focusing on backup, asset management, monitoring, incident resolution, and standardized procedures to minimize downtime and enhance service quality.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your support abilities through a targeted IT Support and Maintenance Course that covers dependable backup and recovery, clever asset and licence tracking, efficient monitoring and remote help, and organised incident sorting. Gain knowledge of preventive upkeep schedules, straightforward documentation methods, and useful tools to cut down on downtime, boost reliability, and offer steady, expert service in any modest setup.
Elevify advantages
Develop skills
- Backup and recovery expertise: get files back swiftly using 3-2-1 top practices.
- Clever IT asset tracking: create simple stock lists with PowerShell and no-cost tools.
- Forward-thinking monitoring and remote assistance: spot problems early, sort users out fast.
- Incident sorting and fixing: sort out network, Wi-Fi, and sluggish PC problems.
- Operational guides and standard procedures: make IT processes uniform for dependable support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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