Machine Learning and Deep Learning Course
5/5
This course offers a practical introduction to machine learning and deep learning, focusing on building reliable AI systems for support ticket management. Participants will gain hands-on experience in problem definition, data preparation, text processing with embeddings, classification models, answer suggestion systems, evaluation metrics, A/B testing, fine-tuning, and deploying production-ready MLOps with emphasis on safety, privacy, and risk management.
5.0 in rating
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on way to create dependable AI for support tickets. You will learn to define problems properly, create top-notch datasets, and handle text using current embeddings. Gain expertise in classification and answer suggestion models, assessment measures, A/B testing, and fine-tuning. Lastly, combine, watch over, and enhance systems with solid safety, privacy, and risk management.
Elevify advantages
Develop skills
- ML problem framing: turn messy support goals into clear ML tasks fast.
- Data pipelines: design, clean, label, and split real support ticket data.
- Text modeling: build robust classifiers with CNN, RNN, and Transformers.
- Answer generation: craft safe, tuned retrieval-plus-generation workflows.
- MLOps for support: deploy, monitor, and improve ticket AI in production.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana FerresPhotography Student
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The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio CarloPrompt Engineering Student
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