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Heuristic Analysis Course

Heuristic Analysis Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Heuristic Analysis Course teaches you how to quickly identify and resolve usability problems in internal portals, from ticketing processes to self-service options. You will learn practical checklists, problem-solving heuristics, validation techniques, and metrics such as TTR, CSAT, and NPS. Develop clear action plans, prioritise quick wins, and work with teams to achieve measurable, user-focused enhancements rapidly.

Elevify advantages

Develop skills

  • Conduct rapid heuristic evaluations: identify UX issues in internal portals within hours, not weeks.
  • Create quick user tests and metrics: confirm heuristic solutions with actual data swiftly.
  • Develop practical UX checklists: standardise portal assessments across IT and product teams.
  • Prioritise UX fixes: use impact versus effort and RICE to plan valuable improvements.
  • Transform findings into actions: produce clear tickets, success metrics, and implementation plans.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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