AI Chatbot Course
This course equips you with practical skills to create AI chatbots that enhance SaaS customer support and drive conversions through effective design, deployment, and optimization techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The AI Chatbot Course teaches you to design, build, and launch effective support bots for SaaS products. You will learn NLU, intent modelling, user segmentation, and conversation flows to manage real problems like billing, onboarding, and password resets. Additionally, you will plan rollouts, measure success using clear metrics, and maintain content to keep your chatbot accurate, on-brand, and focused on conversions.
Elevify advantages
Develop skills
- NLU design & testing: build precise intent models with real SaaS dialogues.
- User journey mapping: turn SaaS tasks into high-impact chatbot use cases quickly.
- Conversation flow design: script robust, multi-turn support and sales dialogues.
- Chatbot tone & UX: craft on-brand, conversion-focused microcopy in minutes.
- Deployment & KPIs: launch, monitor, and optimise bots for CSAT and retention.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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