AI Automation Course
Master AI-driven automation for turning customer emails into CRM tickets. Build smart AI agents, link RPA systems, slash manual tasks, speed up responses, improve data quality, and ensure everything runs smoothly with strong monitoring, risk controls, and human oversight for safe operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to map out manual email-to-ticket processes, spot bottlenecks, and pick the best parts to automate for big results. You'll create strong AI and RPA workflows, set up data structures, and include human checks. Gain skills in choosing tools, handling security, watching performance, and measuring key indicators to keep your customer support automation reliable, rule-compliant, and simple to manage.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM processes with smooth human handoffs.
- Build strong prompts: create, test, and track LLM agents for ticket handling.
- Integrate tools quickly: link LLMs, RPA, and CRMs using secure APIs and logs.
- Operate safely: monitor KPIs, handle risks, and control AI automations.
- Analyze processes: measure issues and set automation targets for high returns.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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