Mediation Agent Training
Develop essential mediation abilities for community social work. Master conflict assessment, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into enduring community accords, resulting in safer, more united neighbourhoods where people collaborate effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on tools to assess conflicts in public areas, identify key stakeholders, and foster trust among varied communities. You will master creating secure, inclusive mediation strategies, developing solid action plans and community pacts, and partnering with local leaders. Additionally, acquire expertise in tracking progress, evaluating outcomes, and making flexible adjustments to maintain peace and collective accountability long-term.
Elevify advantages
Develop skills
- Identify conflicts by mapping stakeholders, needs, and tensions in public spaces swiftly.
- Design mediation by planning secure, inclusive sessions with effective dialogue methods.
- Apply facilitation using circles, world cafés, and role plays with straightforward guides.
- Formulate action agreements by jointly crafting community commitments and monitoring schedules.
- Evaluate effects by measuring indicators, collecting input, and refining approaches.
Suggested summary
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